Domestic orders
Standard shipping to the contiguous United States is included. Alaska, Hawaii, expedited service, oversized freight, and other exceptions require a hardware-sales quote before payment.
Every product published in the current catalog is available to order. When an exact shipping date is known, it is stated on the product page or order confirmation; otherwise tracking is provided after the carrier accepts the shipment.
International orders
International online checkout is not enabled for the initial launch. Contact hardware sales for an assisted quote covering the destination, freight, duties, taxes, and delivery terms before payment.
After shipment
Tracking is provided after the carrier accepts the shipment. Orders may arrive in more than one shipment when products originate from different fulfillment locations.
Inspect each package promptly and keep the product box, outer carton, and packing material if a damage or return claim may be needed.
For carrier loss before confirmed delivery, BlokForge coordinates the carrier claim; no police report is required unless the carrier or insurer specifically requires one. When tracking shows delivered but theft, non-receipt, or package tampering is alleged, the evidence and police-report requirements in the Warranty & returns policy apply.
Questions about a shipment? Use our support form.